17-08-10
Welsh: Regional Committee Meeting
08-09-10
HACCP ‘Making it Work’
Broughton Hall Business Park, Skipton, North Yorkshire BD23 3AE
09-09-10
South West: Regional Committee Meeting
09-09-10
West Midlands: Committee meeting
13-09-10
Auditing Skills
Broughton Hall Business Park, Skipton, North Yorkshire BD23 3AE
15-09-10
London & South East Committee Meeting
15-09-10
London & South East Committee Meeting
20-09-10
Yorkshire and Humberside: Committee Meeting
20-09-10
RSPH Level 3 Award in Supervising Food Safety
Broughton Hall Business Park, Skipton, North Yorkshire BD23 3AE
22-09-10
School Food: Healthy Children, Healthy Minds
Central London, 09:00 - 14:00 (half day)
27-09-10
Training the Trainer
Broughton Hall Business Park, Skipton, North Yorkshire BD23 3AE
29-09-10
Welsh: Regional Meeting
04-10-10
HACCP ‘Taking it Further’
Broughton Hall Business Park, Skipton, North Yorkshire BD23 3AE
11-10-10
RSPH Level 4 Award in Managing Food Safety
Broughton Hall Business Park, Skipton, North Yorkshire BD23 3AE
12-10-10
Welsh: Regional Committee Meeting
13-10-10
Yorkshire and Humberside: Regional Event



In its past three issues Cost Sector Catering has followed the build-up to The School Food Summit by offering a say to all the parties involved – from children to heads, parents to kitchen staff and caterers themselves. On the following pages you can read about what happened on the day. Reports by David Foad and Clare Riley.
Early risers turning on their radios on March 25th might have noticed a fairly unrelenting theme running through the news bulletins and current affairs stories that day – school meals.
It was the same on television, with LACA chairman Neil Porter slipping comfortably onto the sofa in the GMTV studio to offer his thoughts; and if you had time you could find the topic being taken up on the BBC website and in the pages of many daily newspapers.
If LACA's plan was to put the school meals service at the centre of the nation's attention – then March 25th was the day it succeeded.
So what was all the fuss about? On the face of it the introduction of some highly technical nutrient specifications in September of this year is not exactly the sort of topic to get the pulses racing.
The new nutrient-based standards are simply the continuation of a policy of getting junk food off school menus and training the appetites of the nation's youngsters to more readily accept healthier food.
Everyone who remembers the feeling of national outrage that greeted Jamie Oliver's televised foray into the school kitchen will agree in principle on the need to improve the quality of school meals.
The Turkey Twizzler he so successfully held up to ridicule still stands as a motif for all that was wrong with school food at the time.
When it was combined with figures highlighting the alarming growth in childhood obesity and diseases related to it, there was a groundswell of opinion in favour of change and school meals was identified by the Government as the vehicle to drive it.
In the early stages more money was found for the school meals service and food-based standards were introduced, both moves that have been more or less unanimously accepted as a good thing.
But even while this positive action was taking place the warning lights were starting to flash in some places as older pupils, in particular, went off site at lunch time in search of the burger and chips they were now denied at school.
For secondary school catering operators these days, selling fewer meals is not simply a matter to be shrugged off with the consolation that the numbers may be replenished by next September's new intake.
With local authorities demanding that catering services at least break even and ideally make a profit, a drop in uptake threatens the very future of the service.
Now, of course, the heat is really being turned up as services juggle with computer software to produce the sort of nutrient analysis that the standards are happy with.
And they fear that the closer they get to complying with the nutrient demands, the farther their meals move from anything that might be acceptable to picky teenagers.

Independent consultant and former LACA chair Pat Fellows has her doubts about the practicality of the new nutrient-based standards, as she told delegates to the summit. David Foad reports.
'Is it possible to produce compliant menus? The short answer is definitely 'yes', according to Pat Fellows.
But she warns that there is a world of difference between possibility and practicality.
And that difference could ultimately cost the school meals service its viability and its future.
"The nutrient standards are so complicated it takes sophisticated computer software to be able to check on the nutrient analysis of any meal you draw up.
"And then you find that any small change you make to comply in one regard has an impact elsewhere.
"For example, I devised a menu of lasagne, garlic bread and salad – very tasty and nutritious you might think, but when it was analysed it was found to contain too much fat, so the cheese came out.
"Now the problem was that it didn't have enough protein, and so the problem continues.
"Not only that, but two different software analysis programmes gave different sets of figures, further adding to the sense of confusion."
She told Summit delegates that the existing food-based standards provided all the guidance caterers needed to produce tasty, healthy meals that have markedly less salt, fat and sugar than menus of the recent past.
"All we needed to do was introduce proper cooking and high quality ingredients, not competitive tendering, and work to the food based standards. With that we could achieve an awful lot.
"This government started by doing a lot of really good things but now they have too many advisors. Even Jamie Oliver's menus wouldn't reach the standards," she said.
"I'm passionate about school meals, but they should have made the standards guidance, not law.
"If the whole thing is flawed and impossible to achieve without fiddling, what's the point of it? The amount of time and money spent on it is ridiculous. If you take an authority like Birmingham where they've got around 50 secondary schools and nearly every school has different ethnic groups, they need different menus," she points out.
"It's so disappointing that at last money is coming in and it's a high profile issue, and home economics is coming back onto the curriculum, and it had the possibility to save millions of pounds in health bills, and it's all being messed up by the nutrient standards.
"The money should be going on the food on the plate. Let's buy fresh vegetables and prepare them. Let's encourage the children to go back to school meals."
It was at the 2008 LACA Conference last summer that Pat Fellows grabbed a slot in the conference programme to give her own views on the new nutrient-based standards.
The reaction that presentation drew and the volume of concern raised by members to the issue were among the important drivers that prompted LACA to fund the School Food Summit.
The electronic polling available at the conference showed in a snap poll 88% of delegates believed it was impossible to produce food that met the new requirements and yet was appealing to secondary age pupils.

The fear that the enforcement of the new nutrient standards could lead to restricted menus and unappealing food was behind the recent LACA Initiative to hold a School Meals Summit. David Foad reports.
At the Queen Elizabeth II Centre in London, MPs, head teachers, parents, governors and local authority caterers gathered to discuss concerns about the inflexibility of the standards and the rush to bring them into secondary schools by September.
Local Authority Caterers' Association (LACA) chairman Neil Porter said a survey of his members showed that many were concerned that compliant menus will turn off pupils, who will simply then go off site and buy a burger.
"Is there any benefit in feeding fewer students an ideal meal?" Porter said.
Figures from a survey of LACA members show that one third are confident they will be compliant with the new standards in time.
But that means two thirds are saying only that they may be, and within that figure nearly 17% said they definitely would not be.
He said members also worried about the effect the new standards will have on meal uptake numbers.
Nearly 80% forecast a drop in sales in September and the rest hope that meal uptake will stay roughly the same. "Nobody who responded cold foresee an increase in the number of meals served," he said.
While caterers had been fairly relaxed about the introduction of the new standards into primary schools in 2008, they believe the situation in secondaries will be very different.
The reason is that younger children are more open to try new tastes, have to stay on site, are used limited mealtime choice and do not have discretionary income to spend on the way to school.
"None of those hold true for many secondary school pupils."
Porter added: "We share the same agenda – the health and wellbeing of future generations.
"But caterers have to balance the books, we have to return figures that are acceptable to local authorities and we have to look after the staff who work in the service.
"Those are very difficult to achieve if we have to micro-manage nutrient compliant menus and produce food that pupils will want to eat."
Alongside the debate over the standards themselves, caterers also have major concerns over on-site policies in many schools, short lunch breaks and long queues.
"Where the whole-school approach does exist then the nutrient standards can be made to work – but this is only happening in a few schools. What about the rest where the needed support of head teachers and parents is missing?"
He offered a suggestion on behalf of LACA about how the new standards might be better introduced.
"Why not offer new year 7 students an extra 20 minutes for lunch for the whole of the school year and then carry that with them through their school life.
"That way we build on the greater acceptance of the new standards among primary schoolchildren and build up the lunch break again."
And if LACA members' fears come true and students simply walk away from the school meals service in significant numbers in September?
Porter quoted survey figures showing nearly 50% saw the drop in revenue would force them to increase prices, another 20% said it will have an impact on the quality of service provided and nearly 30% worried it might spark the closure of the service altogether.

Not only are secondary school students proving fussier than younger pupils, but caterers now have to compete with food options beyond the school gates. How big is the threat from ‘fringe’ outlets? Clare Riley reports.
"Fringe shops for secondary school pupils are another source of food. Fringe shops for school caterers are competitors." This was the verdict from Dr Jack Winkler, director of Nutrition Policy at London Metropolitan University. He was talking about the results from the 2008 report entitled 'The School Fringe – What secondary school pupils buy and from the shops around their schools'.
The research team recorded purchases in 16 shops around two large comprehensives in London. Pupils were given a questionnaire regarding the sources of their food and 80% of respondents said they bought from shops outside the school gates at least once a week. Some pupils were found to be visiting fringe outlets 6.5 times a week – more than once a day.
Dr Winkler described why the findings of this report are so significant: "Many would say that school meals reflect excellent value for money but adolescents are extremely price sensitive and will often choose what costs the least. Fringe food is not just about snacks. It is now a major component in school children's diets. Fringe shops are now providing more calories to pupils than school canteens."
Many media reports often cite takeaways as the biggest lure for school pupils but Dr Winkler's research suggests that there is another threat for school caterers emerging outside the school gates. "One of our schools was surrounded by six takeaways and one supermarket but the supermarket had more visits by pupils than all the takeaways put together. Your major competitor is the supermarket and not the takeaway."
Dr Winkler concluded by saying that local authorities must be aware of their competition in the same way other businesses have to be conscious of their rivals: "School fringe is too important to ignore. It offers an escape for those pupils who for whatever reason do not want school meals. To be effective any reforms must deal with not only what happens inside schools but outside schools."
If fringe shops continue to attract students and the Nutrient Standards fail to whet pupils' appetites there could be a significant impact on staff and budgets. Christine Lewis from UNISON spoke to delegates urging them to fully utilise the highly skilled and professional kitchen managers that operate in school canteens. "People are under enormous pressure and there are more cost-cutting exercises aiming to get more for less. Kitchen managers are being made redundant and obviously work is cascading down to kitchen assistants."
Lewis drew on examples from UNISON's recently launched 'Voices from the School Kitchen' report. She said that the report will make for difficult reading, telling delegates to 'read it and weep' and describing the survey as 'short but not very sweet'.
She explained how 80% of respondents to the survey reported working unpaid hours – up to as much as 15 hours a week. The survey showed how most of these unpaid hours consisted of kitchen managers taking home paperwork and staying behind to clean.
"Cleaning is a big issue as time for cleaning appears to be in short supply. If you are serving food at a fast rate there are certain cleaning implications that need to be taken into account," she says. "Jobs are much more complex and will become more complex obviously in September but one thing that has become obvious is that there is no pay increase or salary review involved in this, which many people see as fitting."
Despite making it clear that UNISON's main priority is to support its members, Lewis said that the trade union does want to see the Nutrient Standards become a success. She suggested that to bring pupils back into school canteens, attention must be paid to those behind the scenes: "I have to say we really do support the Nutrient Standards and all of the school reforms but we genuinely believe the transformation of school meals would be severely hampered unless the workforce issues are addressed. We cannot push these issues to one side."
YOU ARE TALKING YOUR SERVICE DOWN
Before taking to the stage, Jeanette Orrey from the Soil Association was instructed to spark debate among delegates. In a fast-paced, impassioned and often heated speech Jeanette urged local authority caterers to lose their 'negative' attitudes, before they lose the school meals service altogether.
"The school meal service has been hurting since the eighties. It's been in the spotlight for the last five years and it's not long enough," said Orrey, insisting that school meal caterers need much more time to put right all the wrongs. The school meals policy advisor explained how unlike in the eighties one menu does not fit all local authorities and that tastes are now differing from school to school.
She touched on how schools need to tackle their meals service with a business approach putting customer relations first, marketing their products and branding them in a way that completely engages the end user. "It's about creating a place where students want to be. Not where we have dining room environments with water running down the walls, plaster coming off the ceilings and pupils sitting at tables that used to be classroom desks," said Orrey clearly becoming more incensed at the string of bad practice examples. "And please don't tell me that this doesn't happen because I have seen it myself."
She appealed to headteachers to become interested in improving school meals noting that 250 letters were sent out to heads inviting them to a conference with just one reply. But the big talking point that animated delegates was her view of caterers and their attitudes towards the Nutrient Standards. She told attendees that they need to embrace change and stop turning to negativity: "Let's not hide behind a can't do attitude. Nine years ago I was told you can't put local, fresh or organic food on the menu. Well, we have done, we are doing so and numbers are up.
"If we don't stop being negative we are going to lose the school meals service. It's as simple as that. There are so many good things happening out there and so many local authorities are working hard but at this moment in time you are talking your service down."
She drew heckles from the audience suggesting that if local authority caterers had been listened to by the appropriate people there would have been no need for debates such as the LACA Summit. Delegates added that their concerns were serious and realistic.
One delegate was particularly angered by Orrey's comments: "The School Food Trust is not listening and has not taken on any of our concerns when they were raised at last year's LACA Conference. LACA are a very positive organisation and all of us here today want to promote schools meals and make them better."
The task ahead seems to encompass many issues such as addressing the eating habits of children, what children eat outside of the school gates including at home and changing how society as a whole perceives the school meal service. A positive mental attitude will help this along but as the delegates made clear, it is by no means the sole solution.

The three main political parties were represented at the summit, with MPS David Laws, Tim Loughton and Frank Dobson offering their take on the big school food debate. David Foad reports.
Flexibility rather than rigid enforcement is broadly backed by all three of the main parties. They support the aim of the new nutrient-based standards, which is to improve the health of the nation's youngsters, but they question the level of detail in the standards and the timetable for their introduction.
Liberal Democrat MP David Laws, shadow secretary of state for children, schools and families, said school feeding was central to getting education right. Young people should have a decent meal at least once a day.
"We all agree with the Government aim to improve the quality of school meals and food-based standards have been a particularly good thing. However, the new standards have gone hand-in-hand with a drop in meal uptake.
"There's now a real risk that the nutrientbased standards will further drive youngsters away from school food.
"It's pointless if we have wonderful school meals that nobody is eating."
He pointed out that England and Wales are moving very quickly from one of the most loosely-regulated school meals services to one of the tightest.
"I think they should be reviewed and not introduced in their present form."
He supported the idea of a cross-party delegation working with LACA to discuss amending the standards.
Laws said money was likely to be scarce in the short-term and while the idea of free school meals for all would be a great way of changing the eating habits of the young, it was unaffordable.
"I am not sure it's where my priorities would be. Improved kitchen facilities are needed and continued funding beyond 2001 will be needed for the service.
"But I do want the current free school meal provision extended because half the children officially classified as living in poverty don't qualify for free meals.
He said he also wanted the whole culture of school meals to change. This would mean longer lunch breaks, greater use of on-site policies and an expectation that pupils would sit down together to eat in a social environment.
Conservative Tim Loughton, shadow minister for children, schools and families, agreed that school meals was not a 'bolt-on' to education but a key element of it.
He, too, supported a cross-party debate on the issues.
"We eat about the same number of calories as people 50 years ago, but expend fewer. We risk becoming the waddling snack kings of Europe.
"We should not be hung up on meeting highly restrictive standards that children won't eat," he said.
It was important to get children visiting school dining rooms and eating the food, and he stressed the importance of linking meals to on-site policies.
"Should we be spending a lot of resources on computer programmes rather than concentrating on getting attractive meals that children will eat."
He feared a future situation in which "canteens are empty, staff twiddle their thumbs and children are running riot in classrooms fired up on E-numbers from Stavros's Kebab Heaven.
"We should reclaim the lunch hour and reclaim the afternoon for useful teaching," he said.
Labour MP Frank Dobson, a former Health Secretary, said he was not at the summit representing the Government or the Labour party "just myself".
"It's difficult to exaggerate the importance of school meals, it's the best targeted piece of Government spending that there is."
He said that the pioneer of school feeding in the early years of the 20th century had memorably stated that 'a hungry child cannot learn'.
"And that's still true today."
He pointed out that when nutritional standards were abandoned in the 1980s meal uptake dropped.
"So there's historical evidence of a link between standards and meal sales."
"The nutrient-based standards are a good start. If a third of your members can meet them, I have to ask what about the other two thirds? Why can't they. We must push on," he urged.
But he did concede that there may be one or two nutrient standards that could be tweaked and that the timetable for implementation was very strict.

There was plenty of reaction from delegates when they were given the chance to offer comments and questions on the issues under discussion.
Gerry Clinton, Catering and Traded Services Manager with the London Borough of Havering, said he had listened to Jeanette Orrey, who spoke on behalf of the Soil Association, in favour of implementing the nutrient standards as they are and according to timetable.
"You said caterers need to be innovative, use fresh food and improve the dining environment to help make the new menus acceptable.
"We are already doing all the things you suggest – but I still have serious concerns about the future of our service after September."
Michael Nelson of the School Food Trust, asked how many of the delegates had already introduced nutrient-based standards and three people responded. He then asked how many of those had evaluated the impact on uptake.
Only one of the three people said they had and he reported it had made no difference at all.
"So before we jump ship, let's see what the impact is."
Eileen Steinbock, head of nutrition with Brakes Bros Foodservice, said there was an argument for being pragmatic and giving pupils healthy versions of the kind of food they want.
"They love burgers, for instance. What's wrong with making a healthy burger out of lean meat and putting that on the menu. Surely it's better to have schools providing this option than watching pupils leave the premises and buy one from the takeaway down the road."
Jackie Schneider of Merton Parents Association, addressed her remarks to all school caterers.
"No one is blaming you for the terrible situation we find ourselves in today, but you can do something about it. You can change children's eating habits.
"It's difficult to teach children something in the classroom and then do something different in the dining room. We have to have a consistent message about healthy eating.
"You can call on our help and we will man the barricades if we must to demand head teachers back your efforts."
Nutritionist Dr Verner Wheelock said the figures produced by the School Food Trust in support of the nutrient standards were "errorstrewn".
"They are meaningless and I have written to Ed Balls (Secretary of State for Children, Schools and Families) and posed certain questions about them that haven't been answered.
"The nutrient-based standards are a distraction, they are not important because the amount of food children get through school is not significant enough. It doesn't matter how good the food is if most of the food children eat at other times is no good."
Amanda Frost, head of catering services at HC3S, the Hampshire county council catering division, said: "We have got compliant menus for school food. Caterers must stop tinkering around the edges, the food needs to become part of the Change4Life programme.
"School meals need to be in a programme and concentrate on sugar, salt and fat. We are missing a golden opportunity to get on board."
Sara Jane Stanes of the Academy of Culinary Arts said her organisation did a lot of work in schools with children.
"We need food education on the curriculum from five to 11. Then children can make informed choices. Why don't we do it?"

Campaigns such as Change4Life aim to galvanise the nation to tackle obesity and its impact, and secure the health of future generations. Doesn’t that make school meals the ideal place to start? Clare Riley reports.
Obesity in the last 20 years has trebled. It is a well documented fact that 70% of girls and 55% of boys will be overweight or obese by 2050. Sandra Russell, immediate past chair of LACA believes that the people feeding these children are deeply committed to their cause and that it isn't too late to turn these worrying statistics around.
"I think we need to invest in the future to improve on today. We should always be looking forward. I don't think we have never not learnt from the past and I, like many of you, believe that through the deregulation of school meals and the cheapest is best scenario, we are now living the legacy of that generation," said Russell.
Caterers are now serving less than 50% of all students attending schools across the country and Russell told delegates that there is a will to move the school meals service forward but that it can't be done single handedly. She quoted Ed Balls who last year said that ministers were right to bring in the stringent Nutrient Standards but that if at any stage progress needs reviewing and evaluating those steps will be taken. She added that in her view the school meals programme has now reached that stage.
Assessing the various healthy eating schemes that have entered the public arena, Russell explained how school caterers are being overlooked when government departments compile reports that deal with the very nature of the school meals service.
"I was at a conference last year and there was a 20 minute seminar about healthy schools, how the scheme works and how it is helping. Do you know that school meals and school food were not mentioned once in that presentation. There was no representation about the part we play or how we can work together. That was a Department of Health (DoH) presentation," said Russell.
The 'Healthy Lives: Brighter Future' initiative was another example that she drew on to highlight the government's lack of consideration. In the 110-page document from the DoH and Department for Children, Schools and Families, not once were school caterers mentioned prompting Russell to ask delegates: "Can we not contribute to healthy lives and brighter futures?"
She added that the sheer volume of healthy eating initiatives is beginning to distract many caterers: "All of these schemes that are going on in the background are going some way to diluting our ability to focus on one element. We need to work together to work towards our common aim of improving the health of our children."
Heads of schools were a recurring theme during the LACA Summit with Russell adding weight to the argument that to make change happen head teachers must start to take an active interest in the impact of school meals, make the most of the resources available to them and above all forge relationships with caterers.
Many recommendations were put forward by Russell including adding food to the curriculum, improving dining areas and extending lunch breaks past 30 minutes: "We have to position the service so it is attractive and if we do this we will serve more pupils. What we can do is recognise the limitations that we encounter on a day to day basis. If we are really, really serious about each child needing 14 nutrients on a daily basis then the only way we can guarantee that is with a set, standard meal of the day."
All these recommendations and ideas can go some way to improving the school meals service and making it more appealing to its customers. But as schools continue to move forward and take a 'whole school approach', the general consensus seems to suggest that a similar tactic is needed from the government.