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Over a third of hospitality workers suffer from mental health issues, research finds

15 Jan 2018
New research has revealed that 35% of hospitality professionals are suffering from mental health issues, with nearly half of these workers admitting that their job was a 'key contributor' to this.

When questioned on how these issues effected work performance, 73.7% of sufferers said their depression or anxiety can sometimes have a negative impact on work, while 15.8% said it always did.

The findings come from a survey of 1,200 hospitality staff members carried out by job site CV-Library.

When asked what it is about their job that makes them feel this way, hospitality professionals cited the following as the top causes: 

    1    Doubting my abilities – 45.8%

    2    Having a boring job – 26%

    3    Not getting on with my boss – 25%

    4    Working with customers/clients – 24%

    5    Not getting on with my colleagues – 16.7% 

Hospitality professionals also revealed the negative impact that depression and anxiety has on their ability to do their job. For a third (33.3%), it makes them dread going in to work. After this, 30% said it makes them feel tired.

Over a third (35.2%) of hospitality professionals revealed that their employer does not do anything to help those that suffer from these mental health issues, and a further 35.2% said that they were unsure whether their boss would help them if they needed it. Other findings include:

  • The majority (90.7%) of hospitality workers believe that employers should be given training to help them understand mental health
  • Over a quarter (27.8%) believe that organising regular one-to-one catch ups could help employers to support staff who are suffering
  • After this, 33.3% said they’d appreciate professional help being offered through their employer and 22.2% believe paid mental health days (time off) could help

Lee Biggins, founder and managing director of  CV-Library, said: “While mental health is something we are beginning to talk more about across the UK, it’s clear that there’s still more that needs to be done to help those affected – especially in the workplace. 

“It’s sad to learn that over a third hospitality professionals are suffering from depression and/or anxiety, and that this is having such a negative impact on their ability to do their job. 

“If you are amongst those affected, it’s time to take action. This might not always be easy, but the first step is certainly the hardest. Speak to your manager, or if you don’t feel comfortable doing that, try to talk to a trusted colleague.

"You should also seek help outside of work. Mental health problems are unfortunately something we can’t always escape, but there are steps we can take to make tackling these issues that little bit easier – no-one should have to suffer in silence.”